CANCELLATION/RESCHEDULING POLICY: THERE ARE NO REFUNDS ON DEPOSIT AMOUNTS REGARDLESS OF REASON FOR CANCELLING. IF YOU PAY FOR THE FULL AMOUNT AND/OR ADDED FOOD PACKAGES AND CANCEL BEFORE THE TIME OF YOUR PARTY, YOU WILL BE REFUNDED THE TOTAL AMOUNT MINUS THE DEPOSIT. THERE WILL BE NO REFUNDS FOR ANY REASON AFTER A MISSED SCHEDULED EVENT. REFUNDS FOR DEPOSITS MAY BE NEGOTIATED, BUT ARE NOT GUARANTEED, IF WE THE STAFF ARE UNABLE TO HOST YOUR PARTY DUE TO UNFORESEEN CIRCUMSTANCES SUCH AS ICE, POWER OUTAGE, OR NATURAL DISASTERS. SUCH INCIDENTS WILL BE DETERMINED IN A CASE BY CASE BASIS. IF WE ARE ABLE TO OPERATE THEN THERE WILL BE NO REFUND IF YOU MISS YOUR SCHEDULED EVENT.
RESCHEDULING AND APPLYING A PAID DEPOSIT TO A DIFFERENT DATE AND/OR TIME MUST BE DONE 7 OR MORE DAYS BEFORE A SCHEDULED BASIC PARTY TO AVOID A PENALTY.
*IF YOU RESCHEDULE YOUR PARTY WITHIN 1-6 DAYS OF YOUR SCHEDULED TIME, THERE WILL BE A $25 RESCHEDULE FEE PER TABLE ($25 FOR BASIC AND $50 FOR EXPANDED).